Blogging impressions: content editing to content creation

The odd thing about blogging is it’s so easy. In a way. You just start typing along and words come out. They’re not always the best words, though, in the best order, so editing is a big part if you’re critical of your own writing.

Content editing

Edit or create

“After the edit” | Laura Ritchie on Flickr

So what’s it like editing other people’s texts? I’ve done so for a while now and it’s a nice way to make a living, if you don’t mind putting the dots onto other people’s i’s. But there’s a risk. There always is.

Continue reading

Content management for small gardens

This post is about gardening. It’s also about content management. Let’s see how we can fit those two into the same yard.

Planting trees

Garden management and content management results

Last week I planted a tree. It’s not hugely expensive. Still, I worry about it. Sometimes I suspect I read too much. Has the following ever happened to you?

You know you need, say, a new pair of trousers. As luck would have it, all the stores sell the wrong type (the one that doesn’t fit or that makes a size six look like an overweight hippo). They do have nice shirts though, and you end up buying one of those.

Continue reading

Quality content creation: for experts only?

After my earlier posts about content curation as a way to show the world (or the bit you’d be interested in having as a client) you’re an expert in, well, in your field of expertise, there’s the other side of things. Writing about stuff you don’t know anything about. How do you do that anyway? What’s more, how do you come up with content people will come back to again and again?

Cats in their favorite spot

Cats in their favorite spot [image by Tina Lawson – Flickr]

Content creation for non-experts

This article by Jason Acidre gives a few useful tips for non-expert content creators. Using FAQs and the like to make huge lists of ‘everything there is to know about X’ is one way to create great content even if you don’t know that much about a topic.

In fact, you could do more than use frequently asked questions from every competitor you can think of just to assemble a list.

What else can you use existing FAQs for?

You could use FAQs as questions in an interview and try to get a bit more information out of an expert than you might get from an online FAQ handily provided by your competitors. The great thing is you’re answering real questions from clients rather than making stuff up and hoping it’ll help someone out there in the big, big universe… well, you get my point.

  • There is much to be said for using information that’s already out there.
  • On the other hand, there is also value in providing the kind of content that’s not all over the web.

If you can’t provide unique content, then presenting highly useful information in a way that suits the needs of your audience should still give some of them a reason to store your article in their Favorites.

Adding value by transforming content

The way to add value to already useful information is probably in making that information ‘actionable’ – fit for immediate use. This rules out theoretical essays and models:

  • Your content should be almost a copy/paste kind of thing, or
  • It should be an overview so complete that no visitor to your website will need to look anywhere else ever again.
  • It should have extras not usually found in similar overviews. If your competitors are not in the habit of adding relevant links to their examples, you should. If other websites lack visual content to guide visitors through, that’s another extra you could add if you’re a visual content pro.

Favorite content

Lists and tables containing information people need repeatedly are often marked for later (re)reading. If you want to create other people’s favorite content it should be:

  1. Content provided by a known expert (organization)
  2. Content that has proved to be correct and complete.
  3. Content that is well-structured (‘at a glance’).

How do you know if people have favorited a specific piece of content?

Depending on the topic, users of your content will visit your page every month or every week – maybe even every day, where other pages tend to get far fewer views apart from a peak whenever you draw attention to them. Your stats will end up showing a wavy line going up and down and – importantly – up again after every down for quite some time.

If you notice this type of pattern in the stats for a page with a sell-by date, you’ll need to follow up with a new piece of content. Link to your new content from your old page and vice versa.

If you get your facts straight your article could become a regular landing page for a number of your website’s visitors. Where would you like them to go from there?

The art of content curation: mind your p’s

How do you handle existing content so that you add value to what’s obviously already out there? In this post I’d like to distinguish several aspects – levels if you will, or approaches – of content curation. I’ve handily summarized these aspects as the 3 P’s of content curation: pick, prepare, and present.

Some content curators stick to one or two aspects, but for best results, add a measure of all three ingredients.

Pick: content selection (social media)

content curation: pick, prepare, present

Pick, prepare, present – image on Flickr

Many tools, from Twitter search to Scoop.it’s suggested content or Squirro will help you make a selection of content for republishing on social media.

  1. Some accounts on Twitter will retweet just about anything about topic X.
  2. Experts make sure they build their reputation and keep it intact by (re)sharing only quality content.

The actual content stays where it is: on someone’s website.

Pick: content selection (websites)

On the other hand, a number of websites are basically one big RSS-feed by the looks of them – and some of them republish complete articles. If you’re looking for quality content and want to republish articles from certain websites on a regular basis:

  1. you’ll need to arrange something with the content creators and expect them to want something in return;
  2. your content creators may appreciate their logo, a link, and perhaps a banner on your website. One good turn deserves another?

Prepare: edit, edit, edit

Sometimes you just can’t help yourself – you’ve got to edit if:

  • the original content is so crappy you don’t want it on your own website without a bit of editing. You try to keep the good ideas while editing out the bad spelling, abysmal grammar, and bone-headed typos.
  • quality content has gone stale and it’s easy to update it. Sometimes all it takes to freshen up an article is two lines and a link to refer to recent developments.
  • a few headings and subheadings would facilitate easy reading. Some articles just aren’t written for online reading, certainly not on – say – a mobile phone.

Edit existing content on these points and it’s hard to see how you can’t improve on the original.

Present: recreate your content for your audience

Content curation is also about writing and tagging articles for your own audience:

  1. Would your audience use certain phrases – or is it better to literally rephrase parts of existing content to suit your readers?
  2. Does that mean you need to rewrite the whole article to fit new keywords?
  3. What does that do to the tags you add? After all these are based on the actual content – which you’ve changed.

Present: where content curation meets content creation

We’ve come a long way beyond ‘simple’ content curation. Writing for a different audience may involve editing existing content beyond recognition. At some point you’ll need to consider whether you need to keep the original thought only, and write your own point of view in a brand new piece of content.

This is especially true if your audience is interested in, say, video’s or infographics rather than written content. You could argue that summarizing existing information in front of a camera or designing an infographic around it is (high-level) content curation. Or could you?

Pick, prepare, present – how to balance your content curation efforts?

Alternate between levels or aspects of content curation. Finding a balance is important in order to:

  • share your own view on a range of topics;
  • avoid exhausting yourself trying to do everything every single time (unless you’re a pro blogger I guess)

After all, you are your readers’ go-to expert 🙂

Blogging stew: mixing content creation, curation, and marketing

If content is part of your profession, you need to keep an eye on all aspects. Not just the bit you happen to be responsible for at any given moment. Why?

  1. Because these different aspects are glued together and you’ll get asked sooner or later: “But what about X?” Although you could say that’s out of your jurisdiction, that answer won’t get you anywhere nice.
  2. Because it’s actually nice to stay up to date about topics that are related to what you do for a living, or for a hobby – like blogging.

Blogging stew: content ingredients

Great-looking ‘Mayan stew’. Click to view on Flickr [cloud2013].

As a content enthousiast you’re involved in content creation, content curation, content marketing, or all of them mixed up into a (hopefully) savory stew. What’s the result of putting in your time and energy? Continue reading

Using content management to improve your content creation

How do you manage your content production?

You may feel you’re cranking out plenty of content, but do you manage to cover all the topics you need to cover?
The wider your range of topics, the more you’ll need to keep a tab on all the content you’re creating or having created. Getting organized is the key factor if you’re to deliver regular, relevant, quality content. How to manage your content (marketing) efforts?

How to create enough content for every topic

I’ve written before about the importance of content management for your content (marketing) strategy. This time, let’s start with my blogging habits. I publish two posts per week on this blog. Since I’m interested in different topics, I have several categories on my blog. With ‘just’ 8 categories, it would take me a month to do one post about each topic.

Content management - use it to get enough variation in topics

How do you create content for every topic? – Flickr image by HikingArtist

It’s unlikely that any (business) blog has the same number of blog posts on every topic. For each topic, the question is: how often do you have something new to share with your readers? Have you:

  • read anything new about a topic?
  • been involved in a project with aspects relating to a topic?
  • attended an event?

If not, you’re less likely to come up with a brainwave for new content. No events also means fewer opportunities for making short interviews which you could share.

Content management for a business website

If you have a business website with dozens of topics which you all need to keep updated with fresh content, gaps may form while you’re busy on other topics. You don’t want to be confronted with content gaps in specialized areas which you then need to fill – which may take days, or weeks, from the moment you contact a relevant subject matter expert.

Every piece of content has to meet your quality standards, right? That means investing time in research and in editing your content.

You can rarely serve every visitor with one format for your content. For every piece of written content, you need a picture that adds interest in the shape of information, entertainment, or a new angle on your written content. Start with visual content and the opposite applies.

First, test-plan your content

Use an Excel sheet, a whiteboard or even a sheet of paper to:

  • List all of your topics horizontally
  • Lists the days (full week or weekdays) vertically.
  • Try to plot one piece of content per topic per month. Use something like yellow sticky notes, because this is just your first step.

You could be looking at anything from 8 to 50 pieces of content per month, and in the latter case you’ll be publishing new content every weekday of every month.

How often do you publish new content now? On your blog? On your website? Elsewhere?

You could tweak your overview by:

  1. dropping your required amount of content to one piece of content per 2 months.
  2. using fewer, less specific categories.
  3. only creating content for topics your customers are interested in. A website that aims to attract customers should start with their needs.

Get your business content organized

  1. Meet your subject matter experts (SME)
  2. Plot every event.
  3. Brainstorm for topics with every SME.
  4. Determine whether each SME is able and willing to write content to specific requirements, talk about their topic(s) in front of a camera or for a podcast. How much of their time do you need?

Take your SMEs for a testdrive. And (although I read this too often) this is a rinse-and-repeat process. Experts are by definition extending their knowledge base, rather than your content base 😉

Plan your content creation process backward

Plot every idea for, or piece of, content on the overview you made earlier – on the day you need it published. Then, we travel back in time…

  1. When do you need this content to be delivered?
  2. How much time does it take to get interviews transcribed, images selected, text edited?
  3. When do you need to contact or meet anyone?

Now you have a simple Content To-Do and the start of an editorial calendar (add details as you go). Using things like colors for different kinds of content helps. Organizing and planning your content gives you insight into:

  • the effort it takes to get your content published.
  • why your company’s content creation efforts seem less successful than you’d like.
  • whether you need to delegate, streamline, or skip tasks.

That’s why you need to testdrive – not just for your SMEs to get used to contributing. You need a trial-and-error phase (or call it a pilot) for everyone. Doing everything at once may be a bit steep.

[Content inspired by this article on Huffington post]

Blogging impressions: your blog as an online portfolio

Apart from if you’re actually a professional blogger, what’s the use of having a blog?

Why would you want to blog at all?

What is in your blogging portfolio?

Portfolio cover of color plates by Charles S. Graham. Field Museum Library

  • Because you enjoy writing (or making videos, in case you’re into video blogging).
  • Because you don’t mind (or love) the attention.
  • Because you don’t mind the kind of work involved: writing, getting or creating pictures or videos, making sure your content is properly tagged so people who don’t know you will still find you by searching for the topics that are on your blog.
  • Because you need a portfolio. You need to create content for whatever purpose.

Even if you don’t start blogging for that purpose, posting fresh content on your blog will eventually build a portfolio of your content. What would you like to do with it?

Why would you want an online portfolio, and of what?

What goes into your portfolio – that is, onto your blog – shows a couple of things about you as a blogger which may be of interest to a potential client or employer:

  1. That you can write – in a language of your choice. (In my case I might have written in Dutch, but I chose English instead).
  2. That you’re able to create content to a schedule. That may mean posting daily, but it doesn’t have to be that intense. Once a week can be enough. Keeping it up for any length of time and consistently producing good or at least acceptable (although you should aim higher) content costs time and energy. Can you keep it up and still enjoy blogging?
  3. That you’re able to build a community around your blog. You may do so on your blog, or off – I know people who have little interaction on their blog, but much more on Facebook. In my case, readers react on my blog, on Twitter, or on LinkedIn.

Your blogging portfolio as a (first?) step in your career

A potential employer or client may be interested in one aspect of your blogging efforts or all:

  • content creation as a creative process
  • regular content production
  • community management on or off your blog

And of course depending on what you blog about, they’ll get some idea of you as an expert on one or more topics – and as a person.

What kind of portfolio is your blog turning into – and could it support your chosen career?

Interviews as a time-saving part of your business content strategy

You may have noticed that bloggers like Mark Schaefer (@MarkWSchaefer) and Steve Farnsworth (@Steveology) interview subject matter experts on a regular basis. Interviewing experts has got some advantages to asking them to produce content for your blog:

  • You don’t ask much of their time – catch them at a congress if you want a video. Or ask them a specific question through any medium: e-mail, Twitter, or their own comments section.
  • Visiting your SMEs may give you some opportunities to get video footage. If you don’t have much time, pick up the phone and get a few short questions answered.
  • If there’s any writing to be done, you’re the one doing it. That’s an advantage if your SME is not used to writing for the audience you’re interested in.

Interviews can be a valuable part of your content strategy – if you decide to make the most of them.

Bits For Your Business Content Strategy

Bits of content for your business content strategy

SME interviews as part of your business content strategy

Remember those busy subject matter experts from my post about single versus multiple content creators? What if they’re your colleagues?

You could simply make a few phone calls or pick up your mini-cam and head over to wherever your SME is hanging out and interview them for the business blog or website. When you’re done, you tell them when you intend to publish.

Then publish and let your SME know, so that they can reply to any comments – if they want to. Or you can opt to have your SME post the video themselves in an online community. If you send them the video (or URL) via e-mail:

  1. Make sure your SME knows the procedure (see 2-5).
  2. Add instructions, starting with the publishing date. Inform your SME that if the video isn’t posted by [exact time on specified date] you will go ahead and post it yourself.
  3. Add a copy-paste text for them to use or edit.
  4. Check if it’s posted.
  5. If it’s not posted, post the video yourself and notify your SME. You can even invite them to reply. Add an example like “My personal favorite from this list is actually X.” This isn’t a must-do, but it can help.

How do interviews save you time?

The time-saving won’t work if you spend an entire day on an interview then share the results only once.

You may want to share the original interview soon after it takes place. But every interview can be ‘mined’ for later use. You can structure the content you’ve collected soon after the interview to have bits of content ready which you can integrate into new posts or save for a content emergency.

  • You quote from the interview.
  • Top tips from your SME for achieving a certain goal.
  • Mining the interview to get ideas for related topics.

Getting strategic about your interviews

On the other hand, if you do a series of interviews in which you ask one or more identical questions, you can:

  • collect the answers as you go.
  • share the answers to a specific question in yet another piece of content. Or two. (Or three.)

This means you make collecting data from multiple interviews part of your business content strategy. I’ll admit it sounds like research 😉

This approach will let you (re)share parts of your content much later in a different context following the principles of “Reduce, Reuse, Recycle”.